HaveSole — Privacy Policy
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
HaveSole — Privacy Policy
Effective Date: 1st January 2025 Version: 1.0 Website: havesole.in
Introduction
Welcome to HaveSole. We operate the website havesole.in and provide digital marketing, SEO, social media marketing, web development, and content creation services across India. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing or using havesole.in, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website immediately.
We are committed to one simple promise — we will never sell, rent, or trade your personal information to any third party for their own marketing purposes. Your trust is everything to us.
1. Who We Are
Business Name: HaveSole Website: havesole.in Email: hello@havesole.in Location: Kerala, India Instagram: @have.sole
HaveSole is a digital marketing agency and multi-brand sneaker platform based in Kerala, India. We serve clients across India, helping businesses grow their online presence through data-driven strategies and creative digital solutions.
2. Information We Collect
We collect information in three ways — directly from you, automatically through your use of our website, and from third-party sources.
A. Information You Provide Directly
When you fill out our contact form, enquire about our services, or become a client, we may collect the following:
- Your full name and contact details including email address, phone number, and WhatsApp number
- Your business name, website URL, and social media handles
- Messages, project briefs, goals, and any other information you share with us
- Payment details, which are processed securely through third-party payment gateways. We do not store your card information on our servers.
B. Information Collected Automatically
When you visit havesole.in, we automatically collect certain technical information including:
- Your IP address, browser type, device type, and operating system
- Pages you visited, time spent on each page, and how you navigated through our site
- The website or source that referred you to us
- Your approximate geographic location at city or country level
- Cookie identifiers and session data
C. Information from Third Parties
We may also receive information about you from third-party sources such as:
- Social media platforms like Instagram and Facebook when you interact with our pages
- Google Analytics and Meta Pixel for website performance tracking
- Business directories or referral partners who recommend our services
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you have requested from us
- To send you project updates, monthly performance reports, invoices, and other service-related communications
- To personalise your experience on our website and improve our service offerings
- To send you marketing messages about our services, promotions, or news — only when you have given us your consent to do so
- To analyse website traffic and user behaviour so we can continuously improve our content and performance
- To detect, prevent, and address fraud, spam, or any misuse of our website
- To process your payments and manage billing in a secure manner
- To comply with applicable laws and regulations in India, including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023
We will only send you promotional communications if you have opted in. You may unsubscribe at any time by clicking the Unsubscribe link in any of our emails or by contacting us directly at hello@havesole.in.
4. Sharing of Information
HaveSole does not sell, rent, or trade your personal information to third parties under any circumstances. We may share your information only in the following limited and specific situations:
Service Providers: We work with trusted third-party vendors who help us operate our website and deliver our services. This includes email marketing platforms, payment gateways, cloud hosting providers, and analytics tools. All such vendors are bound by strict confidentiality agreements and are only permitted to use your data to perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law, court order, or a government authority under applicable Indian law, including the Information Technology Act 2000.
Business Transfers: In the unlikely event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the acquiring entity. We will notify you via email prior to any such transfer.
With Your Explicit Consent: We will share your data in any other circumstance only if you have provided clear and explicit written consent.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on havesole.in to enhance your browsing experience, understand how visitors use our website, and serve relevant content and advertisements.
The types of cookies we use include:
Essential Cookies are necessary for our website to function correctly. They cannot be disabled and do not collect any personally identifiable information.
Analytics Cookies help us understand how visitors interact with our website, which pages are most popular, and where improvements can be made. We use Google Analytics for this purpose.
Marketing Cookies are used to track visits across websites and display relevant advertisements. These include Meta Pixel and Google Ads tracking.
Preference Cookies remember your settings and choices on our website to provide a more personalised experience during future visits.
You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our website. For more information on how to manage cookies, visit allaboutcookies.org.
6. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organisational safeguards to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction.
Our security measures include:
- All data transmitted through our website is encrypted using SSL and TLS protocols, ensuring a secure HTTPS connection at all times
- Access to personal data is strictly limited to authorised team members who require it to perform their job responsibilities
- We conduct regular security reviews and system updates to address vulnerabilities
- All payment processing is handled exclusively by PCI-DSS compliant payment processors
- We do not store sensitive payment information, including credit or debit card numbers, on our servers
While we take every reasonable precaution, please be aware that no method of transmission over the internet is entirely 100% secure. We cannot guarantee the absolute security of your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Indian law.
Our general retention periods are as follows:
- Client data is retained for the duration of our working relationship plus an additional three years for legal, accounting, and compliance purposes
- Contact form submissions are retained for up to 12 months, unless the enquiry results in a client relationship
- Website analytics data is retained for up to 26 months in line with Google Analytics default settings
- Marketing and email data is retained until you unsubscribe or submit a deletion request
Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you.
8. Your Rights
As a person whose data we process, you have the following rights under Indian data protection law, including the Digital Personal Data Protection Act 2023:
Right to Access — You have the right to request a copy of the personal information we hold about you at any time.
Right to Correction — You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure — You have the right to request the deletion of your personal data, subject to any legal obligations that may require us to retain it.
Right to Withdraw Consent — Where our processing of your data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to Grievance Redressal — You have the right to raise a complaint directly with us or with the Data Protection Board of India if you believe your data has been mishandled.
Right to Nomination — Under the DPDP Act 2023, you have the right to nominate another individual to exercise your data rights on your behalf in the event of your death or incapacity.
To exercise any of the above rights, please contact us at havesolebusiness@gmail.in. We will acknowledge your request within 7 business days and respond fully within 30 business days.
9. Third-Party Links
Our website may contain links to third-party websites including social media platforms, payment processors, and partner tools. These websites operate independently and have their own privacy policies, which we have no control over and accept no responsibility for.
We strongly encourage you to review the privacy policy of every external website you visit. Clicking on a third-party link from our website is entirely at your own discretion and risk.
10. Children’s Privacy
Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal information from anyone under the age of 18.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at hello@havesole.in. We will take prompt steps to identify and delete any such information from our systems.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs. When we make changes, we will update the effective date at the top of this page.
For any significant changes that materially affect how we handle your personal data, we will make every reasonable effort to notify active clients and subscribers via email prior to the changes taking effect.
Your continued use of havesole.in after any changes to this policy have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India, including:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. We are always happy to help.
HaveSole Website: havesole.in Email: hello@havesole.in Phone / WhatsApp: +91 98765 43210 Location: Kerala, India Instagram: @have.sole Working Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
We are committed to resolving all privacy-related questions and concerns in a prompt, fair, and transparent manner.